Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Company name and details
• Job title

Account & Usage Information

• Login credentials
• User activity logs
• System interaction data
• Configuration settings

Operational & Business Data

• Materials and inventory records
• Production and process information
• Reports and analytics data
• Financial and transaction data entered by users

Technical Information

• IP address
• Browser type and version
• Device type
• Operating system
• Access timestamps

2. How We Use Your Information

We use collected information to:

• Provide and maintain our ERP and software services
• Enable system functionality and reporting features
• Customize solutions based on your business needs
• Improve performance and user experience
• Provide technical support and respond to inquiries
• Communicate updates, service notifications, and security alerts
• Ensure system security and prevent unauthorized access

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Data Security

FixonPro Solutions implements appropriate technical and organizational security measures to protect your information against:

• Unauthorized access
• Data loss
• Misuse or alteration
• Cybersecurity threats

Our systems use secure authentication, access control mechanisms, encrypted communication protocols, and regular system monitoring.

4. Data Storage & Retention

We retain your data only for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Comply with legal requirements
• Maintain system integrity

Upon request, and subject to legal obligations, data may be deleted or anonymized.

5. Third-Party Services & Integrations

Our software may integrate with third-party systems such as:

• Payment gateways
• Accounting software
• Cloud hosting providers
• IoT devices
• API-based services

We ensure that integrations follow secure data exchange protocols. However, third-party platforms operate under their own privacy policies.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent where applicable
• Request data portability

To exercise these rights, please contact us using the details below.

7. Cookies & Website Tracking

Our website may use cookies and analytics tools to:

• Improve user experience
• Analyze website traffic
• Enhance performance

You may adjust your browser settings to disable cookies if preferred.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or security practices.

Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact: